Customer Value Story

Order Collaboration Yields ROI for Leading Apparel Manufacturer

This leading manufacturer of top-tier athletic apparel and footwear lacked visibility into their purchase orders and struggled with shipment tracking. This led to restrictions in their ability to collaborate with a supplier base of several hundred vendors and factories, and also resulted in a lack of end-to-end visibility. The Amber Road Order Collaboration solution allowed this leading manufacturer to gain full, end-to-end visibility into its purchase order (PO) and production management, factory shipment preparation, and shipment processes. This solution has given the company the ability to seamlessly deliver on orders with multiple touch points, and yielded return on investment within it's first year of deployment.

By implementing Amber Road’s Order Collaboration solution, this company was able to realize the following benefits:

  • Cut delays in third-party scheduling by 70%

  • Gained visibility into real time shipping events

  • Reduced their overall PO process

  • Increased customer fill rates by 20%, and also increased overall customer satisfaction levels

  • Gained visibility into the production schedule

  • Improved consistency and accuracy of information shared by vendors and merchandisers

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