American Shipper Report

Global Transportation Management Benchmark Study: Climbing the Visibility Sophistication Ladder

Published November 2013

American Shipper, in partnership with the Retail Industry Leaders Association (RILA), surveyed more than 350 shippers and third party logistics providers about their global transportation management technology, global footprint, and data quality.

The resulting report examines how shippers and 3PLs define visibility, the quality of the data that underlies that visibility, and the degree to which their global transportation management platform covers global growth.

Key themes include:

  • What constitutes visibility in global transportation management

  • Whether shippers are seeing ROI from visibility

  • The extent to which shippers and 3PLs are working to improve data quality

  • The benefits of automating global transportation management functions

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